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News : Citizens Can Use Punjab Police Helpline 8787 for Online Complaint Registration

#contactcenterworld

Rawalpindi, Pakistan, Aug 5, 2019 -- The citizens can contact police helpline 8787 to get a complaint registered in connection with denial and fake registration of an FIR, wrong investigation, illegal demand from an official, illegal arrest of a citizen and illegal confinement.

According to a police spokesman, Punjab Police had introduced Online Complaint Service through SMS, Call or Email to facilitate the citizens. He said, the Deputy Superintendent Police (DSP) concerned would contact the complainant, resolve the issue and immediately report to the Punjab Police Complaint Centre.

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He informed, the citizens could contact the higher officials of Punjab Police in the following cases, If Punjab police are not registering a genuine FIR, If the Inquiry Officer is not carrying out the investigation correctly and lawfully, If Punjab police have arrested someone unlawfully, If an innocent has been arrested in a case without any reason or someone has registered a false FIR against a citizen, If any Punjab police officer is demanding bribe from a citizen, If police is using delaying tactics in a genuine complaint. He further informed that the citizens could call or send SMS at IG Punjab police complaint cell helpline number 8,787. The citizens can send the details of the complaint at the email ID, aigcomplaints.cpo@punjabpolice.gov.pk.

The complainants can also file a complaint at the official website of the Punjab Police Complaint Website.

8787 is not an emergency number, he said adding, this number is just for routine complaints. For any emergency complaint, the citizens should use 15 for immediate response.

He also advised the citizens not to misuse 15 emergency complaint number just for enjoyment or teasing others. The spokesman said, the complainant will have to provide his/her name and CNIC number at the time of registering a complaint, otherwise no action would be taken on the complaint.

In case of difficulty in dialling Punjab police complaint number 8787, the citizens can call at 042-99212609 or 042-99212859, he added. He said, the complainant can call on 8787 from 9am to 5pm, adding, Punjab police would take action on all genuine complaints as per law.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.thenews.com.pk


Today's Tip of the Day - Check Your Automated Attendant Regularly

Read today's tip or listen to it on podcast.

Published: Wednesday, August 7, 2019

Printer Friendly Version Printer friendly version

2022 Buyers Guide Recruitment Products/Services

 
1.) 
Emmersion

Automated Language Testing
Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.

2.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.

3.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!

4.) 
Vads

VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.

5.) 
SalesMatch Ltd

Contact Centre Behavioural Assessments
SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world.

- Reduces Agent Attrition - By selecting the right agent for the role
- Increases Performance - By matching the character profile to the task
- Reduces Time Off - A well matched profile to the role reduced work
stress
- Reduces Recruitment Costs - By early identification of the right candidates

Putting the right person in the job role has become the key focus in the drive...
(read more)

6.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
 

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