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News : City Police Launches Helpline on WhatsApp
Coimbatore, India, Feb 19, 2016 -- The Coimbatore city police have launched WhatsApp helpline number which is available 24/7. People can reach out to the police by sending texts, pictures, audio and video recordings. The Hindu reports that people can now report antisocial activities to the police on this helpline.
According to report, the service is sponsored by telecom network service provider Idea as part of their corporate social responsibility activities. The number is going to be monitored at the police control room.
The helpline on WhatsApp is to help bring to the attention of police to all anti-social activities without exposing those who are raising the complaint. This will help those who wish to complain but don't, fearing harassment by the police or those creating the problems.
City Police Commissioner A Amalraj told The Hindu that the personnel at the control room will refer the issues to the police station or officer concerned. "While confidentiality will be maintained over identity of the person who shared the information, the police will also reply to the complainant on the action taken on the complaint," he said.
Amalraj also stated that they will look at taking up complaints related to other departments in time to come. The WhatsApp initiative is similar to that launched by the police in Kerala, Bengaluru, Hyderabad and other cities.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Complaints
Published: Tuesday, February 23, 2016