News : City’s Call Centre Lines Faulty
eThekwini, South Africa, Nov, 2019 -- Residents should note that the municipality’s call centre phone lines have been affected and are not operating optimally.
The city is working to address the issue for the public to reach and receive the required assistance.
In the interim, water, roads and other engineering-related complaints can be logged using the city’s WhatsApp number 073-148-3477.
Complaints and queries can also be logged using the eThekwini Municipality App which can be downloaded from iOS and the Google store. Notifications will be circulated once the lines are restored.
Sponsor message - content continues below this message
2020 '15th annual' Global Contact Center World Awards NOW OPEN!
Enter your Center, Strategy, Technology Innovation, People and more into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 50 nations and compete for the most prestigious awards out there!
Content continues ….
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Engage Your Agents!
More Editorial From Electricity - eThekwini Municipality
Published: Monday, November 25, 2019