Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK
BECOME
A MEMBER
TODAY TO:
CLICK HERE
TELL A
FRIEND
[HIDE]

Here are some suggested Connections for you! - Log in to start networking.

News : Clairvoyant Networks and AvantGuard Create Monitoring Solutions for Older Adults

#contactcenterworld

Austin, TX, USA, Dec 10, 2019 -- Clairvoyant Networks, LLC, a provider of remote monitoring technology for family and professional caregivers, announced that the company is collaborating with third-party event monitoring provider AvantGuard Monitoring Centers to launch a hybrid solution that enables both family caregivers and professional monitoring companies to remotely monitor and connect with loved ones at the same time. With the integration of Clairvoyant Network’s Theora Connect™ GPS tracking smartwatch and the AvantGuard professional monitoring call center people and technology, care recipients with Alzheimer’s, dementia and other conditions involving memory loss can have the benefit of their family and professionals simultaneously looking out for them.

This new solution combines the Theora(R) Care remote monitoring with the AvantGuard Personal Emergency Response Systems (PERS) call center technology to offer an additional level of emergency coverage. The Clairvoyant Theora Connect wearable is built on a non-proprietary Android(R)-based platform, which was a key driver in the integration of AvantGuard’s call center support.


Sponsor message - content continues below this message

2022 '17th annual' Global Contact Center World Awards NOW OPEN

Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!

FIND OUT MORE HERE


Content continues ….

Consumer-friendly technology is necessary to fill the gap to cover the 6 million Americans currently living with Alzheimer’s and other age-related conditions requiring caregiving oversight, plus conditions that often require oversight including Autism Spectrum Disorder, Parkinson’s disease, Down Syndrome, and Post Traumatic Stress Disorder (PTSD).

"We are excited to see this wearable available to help protect and provide peace of mind to subscribers and caregivers," expressed Justin Bailey, President of AvantGuard Monitoring Centers. "With this new offering, caregivers have the added security of a professional monitoring company behind them. AvantGuard’s professional call center technology provides an extra level of support to caregivers, monitoring 24/7 even when the caregiver is not available."

"Family caregivers can play a critical role in maximizing their loved one’s independence, reducing ER visits and hospital re-admissions, but they need some tools," explained Stephen Popovich, CEO of Clairvoyant Networks. "This collaboration brings the best of both worlds together with a direct link to the care recipient via the Theora Link smartphone app for location, communication and wandering monitoring for the family caregivers, plus the top performing AvantGuard first responder link on the wearable in case of an emergency."

The Theora Connect wearable with Theora Link smartphone app and AvantGuard Monitoring Centers emergency link will be available January 2020.

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com


About Clairvoyant Networks, LLC:
Company LogoClairvoyant Networks, LLC has developed the Theora Care remote monitoring suite of IoT devices and SaaS applications to provide family, professional caregivers and care teams with better wellbeing information, communications, and location services for care recipients. Recognized by Caregiver.com and Austin Inno for innovative technology, our products are being used in pioneering research projects at Emory University, Texas A
Company RSS Feed   Company Profile Page

Today's Tip of the Day - Shorten Your Recruitment Process

Read today's tip or listen to it on podcast.

Published: Thursday, December 12, 2019

Printer Friendly Version Printer friendly version

2021 Buyers Guide Recruitment Products/Services

 
1.) 
Emmersion

Automated Language Testing
Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.

2.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.

3.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!

4.) 
Vads

VADS Recruitment Services
VADS Indonesia provides a recruitment process with strict selection with various requirements according to client needs. VADS Indonesia also has a database of trained candidates so that it can meet the agent needs quickly and in large numbers.

5.) 
SalesMatch Ltd

Contact Centre Behavioural Assessments
SalesMatch is an intelligent web based sales and contact centre behavioural assessment platform. It is based on the well known, tried and tested DISC psychometric theory, used by thousands of organisations round the world.

- Reduces Agent Attrition - By selecting the right agent for the role
- Increases Performance - By matching the character profile to the task
- Reduces Time Off - A well matched profile to the role reduced work
stress
- Reduces Recruitment Costs - By early identification of the right candidates

Putting the right person in the job role has become the key focus in the drive...
(read more)

6.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
 

About us - in 60 seconds!

Submit Event

Upcoming Events

Everything You Want To Know About The Most Prestigious Awards In The Industry! Read More...
 768 

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =