News : Virtual Call Center Receives International Financial Certification
Budapest, Hungary, Berlin and Warsaw, Poland, Feb 2, 2016 -- Virtual Call Center, a telecommunications company and a provider in cloud-based contact center technology, announced that it has received international certification for VCC Pay its latest technology development based on customers' needs.
VCC Pay provides a solution for companies working in the telesales and debt collection sectors, by offering a real time, customer-service assisted, telephone-based bank card payment service.
The push-button payment system allows the immediate payment of any purchase or service fee sold by a call centre agent during the same call while meeting the strictest data protection regulations. Customers receive live assistance from the operator throughout the purchase and payment procedure, being confident that bank card data is never revealed, transferred to or stored by the agents.
The cloud based service had to meet the Payment Card Industry Data Security Standard (PCI DSS) that is required by the five biggest electronic card payment companies in the world.
Dr. Sandor Erdei, Chairman of the Board of DBH Investment, a venture investor in Virtual Call Center added: "This certificate is a very important milestone that will allow VCC to provide a more comprehensive solution to its customers worldwide. This innovation can be the basis of international expansion and further shareholder's value creation."
Posted by Veronica Silva Cusi, news correspondent
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About Virtual Call Center:
Founded in 1999, VCC is headquartered in Budapest with an additional office in Erding, Germany. The company was originally named NDG until December 2010. VCC generated turnover of €1.1m in 2012. VCC provides cloud-based call centre software, which includes telecommunications services, call distribution, voice recording and CRM systems. The company's software is available in Hungary, Austria, Germany, Italy, Poland, Slovakia, Romania and the UK.
Published: Wednesday, February 3, 2016