News : VCC Live Integrates the Zapier Application into its Solution
Budapest, Hungary and WARSAW, Poland and Bucharest, Romania and Munich, September, 2016 -- VCC Live (formerly known as Virtual Call Center), a telecommunications company and a provider in cloud-based contact centre technology, announced that it has integrated the Zapier application to improve data handling between different systems for its partners.
In today's communication most businesses use several cloud-based softwares often in parallel. To maximise the utilisation of existing customer data, the synchronisation of these programmes is essential, but this usually requires customisation that drains corporate resources. The integration of the Zapier interface with VCC Live's software will make communication between VCC Live's data-storing programmes and other business data systems easy and effective.
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Szabolcs Toth, Managing Director of VCC Live: "It was essential and invaluable, for our current and future customers that our development team created effective links between our solution and other applications that use Zapier. A wide range of software can now be connected via Zapier, with the most important functions in our VCC client, making customer services and sales work easier and more efficient. This innovation will undoubtedly benefit VCC Live's partners in the long run."
Sandor Erdei, Chairman of the Board at DBH Investment, VCC Live's venture capital investor, commented: "This is the third major innovation introduced this year by VCC. These new developments prove that VCC can respond to customer demands effectively and customers already see the benefit of this latest innovation from VCC."
Posted by Veronica Silva Cusi, news correspondent
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About VCC Live:
VCC Live, formerly known as Virtual Call Center, is an innovative cloud-based contact centre technology company focusing on the global market. Its technology is utilized in 32 countries and its customers can initiate calls to 92 countries worldwide.
Published: Tuesday, October 4, 2016
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