Santa Monica, CA, USA, July 27, 2020 -- Edify Labs, a software company that’s redefining the way businesses manage customer engagement and cross-team collaboration, announced that Cloud Concepts, Corp., a full-service Master Agency dedicated to the customer experience, has joined the Edify Channel Partner Program as a master agent.
Cloud Concepts was founded to help businesses navigate and identify the right cloud-based technology for their needs.
"Leading Cloud Concepts with over 30 years of industry experience, we pride ourselves as truly being cloud technology subject matter experts – there isn’t a cloud-based innovation that we don’t know about," said Shawn Jones, Founder and CEO. "That’s why we are so excited to join the Edify Channel Partner Program – we believe in the company’s cloud-native approach to contact center technology and believe its unique platform will help many organizations achieve true omnichannel communications."
"Expanding our Channel Partner Program is a critical part of our business strategy," said J.P. Dundas, Edify Vice President, Channel Sales & Alliances. "Cloud Concepts prides itself on building long-term relationships with customers and partners, and this is something we value at Edify as well. I’m looking forward to working together to bring our one-of-a-kind cloud-native platform to businesses who are ready to benefit from all the cloud has to offer."
Posted by Veronica Silva Cusi, news correspondent
Edify connects businesses with customers and employees with each other. The company’s Business Communications as a Service (BCaaS) platform, Huddle, is the only one uniting unified communications (UC), contact center (CC) and communications platform (API) functionality in a single, cloud-native software solution that lets users move seamlessly among channels within one conversation. Edify removes all the risk of using its cloud-based platform with five free users forever, global availability, real-time redundancy, usage-based pricing, and a 100% SLA uptime guarantee.
Published: Tuesday, July 28, 2020
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