Santa Monica, CA, USA, July 27, 2020 -- Edify Labs, a software company that’s redefining the way businesses manage customer engagement and cross-team collaboration, announced that Cloud Concepts, Corp., a full-service Master Agency dedicated to the customer experience, has joined the Edify Channel Partner Program as a master agent.
Cloud Concepts was founded to help businesses navigate and identify the right cloud-based technology for their needs.
"Leading Cloud Concepts with over 30 years of industry experience, we pride ourselves as truly being cloud technology subject matter experts – there isn’t a cloud-based innovation that we don’t know about," said Shawn Jones, Founder and CEO. "That’s why we are so excited to join the Edify Channel Partner Program – we believe in the company’s cloud-native approach to contact center technology and believe its unique platform will help many organizations achieve true omnichannel communications."
"Expanding our Channel Partner Program is a critical part of our business strategy," said J.P. Dundas, Edify Vice President, Channel Sales & Alliances. "Cloud Concepts prides itself on building long-term relationships with customers and partners, and this is something we value at Edify as well. I’m looking forward to working together to bring our one-of-a-kind cloud-native platform to businesses who are ready to benefit from all the cloud has to offer."
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prweb.com
About Edify:
Edify connects businesses with customers and employees with each other. The company’s Business Communications as a Service (BCaaS) platform, Huddle, is the only one uniting unified communications (UC), contact center (CC) and communications platform (API) functionality in a single, cloud-native software solution that lets users move seamlessly among channels within one conversation. Edify removes all the risk of using its cloud-based platform with five free users forever, global availability, real-time redundancy, usage-based pricing, and a 100% SLA uptime guarantee.
Published: Tuesday, July 28, 2020
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