Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Cogent Partners with New Zealand Innovator, FaceMe
Auckland, New Zealand, Aug 31, 2016 -- Cogent has inked a new agreement with Kiwi start-up FaceMe to deliver video conferencing for New Zealand businesses.
"This partnership is another step in Cogent’s vision to provide our customers with exceptional unified communications and networking solutions" said Cogent CEO Ray Noonan.
"Customers want simple and secure video solutions that make connecting all our various devices easy. Our Customer Experience Framework is a game changer, and means anyone can connect without the technology getting in the way of what really matters; connecting people" says Danny Tomsett CEO, FaceMe. "Cogent customers will be able to take advantage of FaceMe’s Global network, providing HD quality to almost every continent, with the benefit of local New Zealand expertise and support."
"We’re very excited to be adding FaceMe to our growing managed services portfolio. Integrating video into contact centres is set to be the next wave in the growth of that discipline" concluded Mr Noonan.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Workforce Management Strategy
More Editorial From Cogent Limited
About Cogent Limited:
Providing Communications, Collaboration, Contact Centre and Networking Solutions
Published: Thursday, September 1, 2016