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News : Cognia Wins European Cloud Security Innovation Award
London, UK -- May 9, 2014 -- Cognia, a provider in cloud communications intelligence solutions, announced it had been chosen as the winner of the Cloud Innovation award in the Computer Weekly European User Awards for Security 2014, which recognises innovation in information security and IT risk management.
A panel of independent judges selected the Cognia platform for its innovations in cloud application development that has extended its Cognia Cloud service offering to include secure telephone-based payment processing. The Cognia platform enables contact centres to record, analyse and monitor customer interactions while protecting their customers’ sensitive personal data such as payment card information.
Curtis Nash, Cognia’s CEO said: "We are delighted to receive this award in recognition of the innovation Cognia has applied to cloud computing and secure telephone-based payment processing. Cognia has not only transformed the cost and ease of monitoring communications for risk, compliance and workforce productivity improvement, but can now offer contact centres of any size in any location, a way of securely handling card payments over telephony at a fraction of the cost of alternative approaches."
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Cognia provides cloud powered business solutions to contact centers.
Published: Friday, May 9, 2014