#contactcenterworld, @cognigy, @awscloud
DÜSSELDORF, Germany & SAN FRANCISCO, CA, USA, Feb 22, 2023 - Cognigy, a Conversational AI market provider, announced that it has been selected to participate in the Amazon Web Services (AWS) Independent Software Vendor (ISV) Accelerate Program, a co-sell program for AWS Partners who provide software solutions that run on or integrate with AWS, dedicated to the global business development of AWS Partners.
Cognigy’s acceptance into the AWS ISV Accelerate Program enables the company to collaborate more closely with the AWS organization to design and deliver outcomes to AWS customers leveraging the combined solution set of AWS and Cognigy.
"Achieving the AWS ISV Accelerate membership so closely after earning our AWS Conversational AI Competency distinction is a clear validation of the power of our combined solutions to transform customer service," said Hardy Myers, SVP business development and strategy. "We are excited to see our relationship with AWS continue to grow. It is truly an honor to collaborate with such a talented team of enterprise experts at AWS to build the next generation of AI-powered customer service solutions."
Cognigy is an official Amazon partner and one of the first certified by AWS in Conversational AI competency. Through the AWS ISV Accelerate Program, Cognigy receives focused co-selling support from AWS, access to further sales enablement resources, reduced AWS Marketplace listing fees, and incentives for AWS Sales teams. The program provides better customer outcomes and assures mutual commitment from AWS and partners.
#contactcenterworld, @cognigy, @awscloud
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About Cognigy:
Cognigy, the market provider in Conversational AI, Powers Up enterprise contact centers to exceed customer expectations, improve agent satisfaction, and rapidly respond to market changes. Our low code Conversational AI platform, enhanced with Generative AI, offers customer service with solutions like Conversational IVR, Smart Self-Service, and Agent + Assist. Cognigy gives enterprises all they need to deliver always-on, personalized experiences at scale on voice and chat, on any channel. Over 1000 brands worldwide trust Cognigy and its vast partner network to create customer and employee service that is loved by everyone.
About Amazon Web Services:
Amazon Web Services is a collection of remote computing services that together make up a cloud computing platform, offered over the Internet by Amazon.com. The most central and well-known of these services are Amazon EC2 and Amazon S3.
Published: Tuesday, February 28, 2023
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