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News : collab9 Awarded 10 Year NASPO ValuePoint Cloud Solutions Contract

 

#contactcenterworld, @collab9

Los Angeles, CA  October 25, 2016 -- collab9, a FedRAMPSM Authorized Unified Communications as a Service (UCaaS) provider, announced that the State of Utah awarded the company with the "NASPO ValuePoint Cloud Solutions contract." The contract allows collab9 to sell its FedRAMP Authorized Cisco Powered Unified Communications (UC) cloud service to participating U.S. states. Additionally, authorized collab9 Value Added Resellers (VARs) will also be able to sell through this agreement.

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collab9’s FedRAMP Moderate Authorization ensures the services it delivers meet the most stringent security requirements of the federal government, and further validates the company’s ability to provide a secure solution, verified by a federally approved auditor and the federal government.

"We’re thrilled to be awarded the State of Utah’s NASPO ValuePoint Cloud Solutions Contract. Following our recent FedRAMP Authorization, the addition of this contract to collab9’s portfolio of purchasing vehicles will provide the participating states, as well as cities and counties, access to the first and only FedRAMP/NIST 800-53 authorized unified communications service, which will be available through our comprehensive distribution channel of service providers, VARs, and prime contractors," said Kevin Schatzle, CEO of collab9.

#contactcenterworld, @collab9


About Collab9:
Company LogoCollab9 is a best-of-breed, FedRAMP Authorized Unified Communications as a Service (UCaaS) provider catering to the public sector marketplace. Collab9’s solution integrates voice, video, messaging, mobility, presence, conferencing, and customer care in one predictable, user-based subscription model. Available on multiple federal and state government procurement vehicles, collab9 enables agencies to securely move their communications infrastructure into the cloud with a platform designed to meet NIST cloud security standards.
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Today's Tip of the Day - 5 More Ways To Start Motivating Agents Today!

Read today's tip or listen to it on podcast.

Published: Tuesday, October 25, 2016

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2020 Buyers Guide IVR

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565

2.) 
Megacall

Virtual Switchboard
Megacall provides a fully customised Virtual Switchboard software for all companies (including IVR service). No matter the size of your business, our services adapt to the needs of each client.

Are you looking for a more effective way to communicate with your customers? Discover the advantages of using the IVR and how it can help in your communications.
PH: +34 952 667 511
 

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