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News : Town of Leesburg Launches 311 App
Leesburg, VA, July 28, 2014 -- The Town of Leesburg has launched a mobile device app that allows users to submit service requests directly from their smartphones or tablet devices.
Through the Leesburg 311 app, residents can submit requests for bulk item pickup; report trash, recycling or yard waste collection problems; provide feedback on services at Ida Lee Park Recreation Center, the A.V. Symington Aquatic Center and other park facilities and recreation programs; and report concerns about their water and sewer service.
The app is available for free from the Apple App Store and Google Play. In addition, the service can be accessed from the Town website at www.leesburgva.gov/leesburg311. Users can track their requests via either the website interface or the mobile app to see the status and final resolution of issues.
"We believe this app will help take us to the next level of customer service,’" Town Manager John Wells stated. "We are excited about the prospects of providing an even higher level of response and information to our residents and businesses."
Posted by Veronica Silva Cusi, news correspondent
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Altus Dynamics is a Canadian based information technology consulting and services company applying practical innovation through services and solutions that deliver tangible results for non-profit, education and government clients. Services include application development, ERP and CRM implementations utilizing the Microsoft Dynamics platform, including Microsoft Dynamics NAV and Microsoft Dynamics CRM as well as Microsoft SharePoint for employee portals.
Published: Tuesday, July 29, 2014