News : Colorado Launches Statewide Child Abuse Hotline
Lamar, CO, Jan 1, 2015 -- Colorado is launching a statewide hotline to facilitate reporting of suspected cases of child abuse and neglect.
The hotline will operate in Lamar with 12 staff and is launching Thursday. State officials say the Lamar center will be a hub for Colorado's first child-abuse hotline of its kind. It's part of Gov. John Hickenlooper's Child Welfare Plan.
The Lamar center will direct callers to the appropriate county to handle their report. The hotline will also assist the deaf and callers who don't speak English or Spanish.
Callers to the hotline will be assisted 24 hours a day every day of the year.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - All Customer Touchpoints Need To Provide Service
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 145,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link http://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Friday, January 2, 2015