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News : Colt INteractiv Call Suite Extended to 13 EU Countries

#contactcenterworld
London, UK, September, 2015 -- Colt announced the extension of its Colt INteractiv Call Suite Solution to 13 countries across Western Europe.

These cloud-based customer contact services, which range from non-geographical numbers to a virtual contact centre, enable businesses to manage all their customer calls via any type of device or channel, across multiple regions.

The product can be tailored for the specific requirements of companies in sectors including travel & hospitality, e-commerce, retail and insurance. It has been available in Southern Europe since 2011

#contactcenterworld

Posted by Veronica Silva Cusi, news correspondent
Source: http://www.telecompaper.com

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About Colt INteractiv:
Colt Group S.A. (trading as Colt Technology Services, formerly COLT Telecom Group S.A.) is a multinational telecommunications, IT managed services and data centre services company headquartered in London, United Kingdom and with its registered office in Luxembourg.