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News : Comcast Opens Bilingual Customer Center with 450 Agents Capacity
Albuquerque, NM, USA, Dec 9, 2015 -- Comcast has opened the 47,000-square-foot bilingual customer support center with a capacity to seat approximately 450 agents in Albuquerque.
Comcast said the new call center will provide customer support for residential products and services, handling calls primarily from Spanish-speaking customers across the country, as well as calls in English.
"This new facility represents one of the many steps Comcast is taking to deliver the experience our customers deserve at every interaction," said Tom Karinshak, SVP, Customer Service, Comcast.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Finding A Workforce Management System
More Editorial From Comcast
Comcast Corporation, founded in 1963, is a cable operator in the United States, providing cable television, broadband Internet, and telephone service to both residential and commercial customers. Comcast is headquartered in the One Comcast Center in Center City, Philadelphia, Pennsylvania.
Published: Thursday, December 10, 2015