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News : Comm100 Releases MaximumOn Technology
Sep. 23, 2014 -- Comm100, a provider of live chat and email marketing solutions, announces the release of its patent pending MaximumOnTM technology, which provides data center level redundancy for Comm100’s live chat solution to achieve 100% uptime.
Comm100 Live Chat is an enterprise-grade live chat support solution for businesses or organizations to engage their website visitors in real time. The MaximumOnTM technology is developed by Comm100 based on years of research and experience in understanding businesses’ live chat needs to protect Comm100 Live Chat from data center level failures. When deployment in one data center fails, the redundant deployment in a different data center will automatically take over. Visitors will not even notice the switch, and on-going chats remain intact. Comm100’s MaximumOnTM technology can sustain the live chat service during almost all kinds of component, system, q and data center level failures, including planned downtime as well as regular system maintenance.
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Comm100 is a provider of on-demand customer service and communication solutions that enable businesses to better serve, inform, and convert their customers. Comm100’s products include Live Chat, Email Marketing, Support Ticket, Help Desk, Forum and Knowledge Base. To date, Comm100 has been embraced by over 200,000 businesses across the globe, including Intel, Sunoco, Goodwill, Rogers and many more.
Published: Friday, September 12, 2014