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News : Commence Brings CRM Technology to Middle Market
EATONTOWN, N.J., Oct. 17, 2013 -- Commence Corporation, a provider in mid-market CRM, is addressing the needs of small-to-medium size businesses by combining cloud and desktop CRM with the customer support and technological investments of an enterprise platform. With a new internal chat and 'follow' system, useful MS Word and calendar integrations and a click-to-dial feature on mobile phones, Commence Version 5.5 upgrades a CRM solution for companies that feel trapped between low-powered CRM and overpriced 'corporate' options.
"Commence CRM Version 5.5 was driven by the feedback of our customers and the creativity of our developers," said Larry Caretsky, president of Commence. "Every single quarter we invest in our technology and produce a new version, and we always look to our customers for direction. This simply does not happen with large CRM companies and 'freemium' CRM providers. Version 5.5 shows that after 25 years, we're still improving our product and providing a mixture of technical support and on-demand service that few other companies offer."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Customer Satisfaction
More Editorial From Commence Corporation
About Commence Corporation:
Commence Corporation is a leading provider of Customer Relationship Management software for small to mid-size businesses. The company has been providing software services for more than two decades and services several thousand customers in more than 22 countries around the world.
Published: Tuesday, October 22, 2013