Hamilton, AL, USA, March, 2020 -- Sitel Group, a customer experience (CX) management company, announced it will begin hiring more than 150 associates in Alabama immediately to support client growth. All employees will have the opportunity to work from home and support some of Sitel Group’s largest media, entertainment, and technology clients.
Interested applicants should visit the website to begin the application process. Interviews may be conducted by video conference.
"We know many in Alabama may now, more than ever, need the flexibility and convenience of working from home," said Eric Whitehurst, Director at Sitel Hamilton. "We are pleased to offer virtual employment opportunities supporting some of the world’s leading brands during these unprecedented times."
Sponsor message - content continues below this message
2021 '16th annual' Global Contact Center World Awards CLOSING SOON!
Enter your Center, Strategy, Technology Innovation, People and more into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 50 nations and compete for the most prestigious awards out there! Join the FREE Webinar
Content continues ….
In the past two weeks, Sitel Hamilton has moved quickly to transition 70% of its existing workforce to work from home positions as part of the rapid deployment of business continuity plans. The 150+ positions are new, permanent positions that offer competitive wages, career development, world-class virtual-based training and benefits.
"We worked diligently to transition most of our contact center’s workforce to work from home positions. This transition has been seamless and, due to increased client demand, we’re expanding our work from home program to offer local talent an opportunity to earn an income and gain more flexibility without risking their health," said Whitehurst.
Posted by Veronica Silva Cusi, news correspondent
We are a global outsourcing provider of customer experience management with 150 offices across 25 countries and more than 75,000 associates speaking 48 languages. Our contact center associates deliver customer experiences every day. We are here to help you with any business process outsourcing needs you might have.
Published: Monday, March 30, 2020
Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.
A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.
CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.
ChatGuard makes payments in Chat PCI DSS compliant and...
PH: 01442 458300