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News : Company Looking to Fill 150 Work from Home Positions in Alabama

#contactcenterworld, @sitel_worldwide

Hamilton, AL, USA, March, 2020 -- Sitel Group, a customer experience (CX) management company, announced it will begin hiring more than 150 associates in Alabama immediately to support client growth. All employees will have the opportunity to work from home and support some of Sitel Group’s largest media, entertainment, and technology clients.

Interested applicants should visit the website to begin the application process. Interviews may be conducted by video conference.

"We know many in Alabama may now, more than ever, need the flexibility and convenience of working from home," said Eric Whitehurst, Director at Sitel Hamilton. "We are pleased to offer virtual employment opportunities supporting some of the world’s leading brands during these unprecedented times."

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In the past two weeks, Sitel Hamilton has moved quickly to transition 70% of its existing workforce to work from home positions as part of the rapid deployment of business continuity plans. The 150+ positions are new, permanent positions that offer competitive wages, career development, world-class virtual-based training and benefits.

"We worked diligently to transition most of our contact center’s workforce to work from home positions. This transition has been seamless and, due to increased client demand, we’re expanding our work from home program to offer local talent an opportunity to earn an income and gain more flexibility without risking their health," said Whitehurst.

#contactcenterworld, @sitel_worldwide

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.alabamanews.net


About Sitel:
Company LogoWe are a global outsourcing provider of customer experience management with 150 offices across 25 countries and more than 75,000 associates speaking 48 languages. Our contact center associates deliver customer experiences every day. We are here to help you with any business process outsourcing needs you might have.
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Today's Tip of the Day - 5 MORE Ways To Demotivate Staff

Read today's tip or listen to it on podcast.

Published: Monday, March 30, 2020

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2020 Buyers Guide Call Routing Optimization

 
1.) 
Eastwind Communications

Eastwind sells Oracle, Ribbon, and Dialogic SBC and routing solutions for both premise-based and cloud-based deployments along with Microsoft Teams integration. Eastwind offers managed service offerings and complete 7x24 support.
PH: 508-862-8600

2.) 
Lieber & Associates

Call Routing and Contact Center Optimization
L&A provides consulting services to optimize contact centers, including call routing, skills-based routing, and multi-location routing. The firm's senior consultants have several decades of experience each in this area and work with all vendors' systems. L&A's president pioneered skills-based routing.
PH: +1-773-325-0608
 

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