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News : New UK Cloud Communications Service for Office 365 Customers

#contactcenterworld, @altigen

San Jose, CA, USA, July 9, 2018 -- Altigen Communications (OTCQB: ATGN), a Silicon Valley based provider of Hosted Skype for Business and Contact Centre solutions, and iomart Group PLC (IOM), the managed cloud services provider, announce a strategic partnership to deliver a comprehensive UK-based cloud communications service providing a one stop solution for modern business communications.

The partnership between Altigen and iomart was established to deliver a scalable, resilient and feature rich voice and multimedia cloud communications service based on the Microsoft Skype for Business platform, Altigen's natively integrated advanced routing and queuing applications, deployed and managed in iomart's ISO 9001 PCI/DSS compliant data centres. The companies have also selected Gamma Telecom Ltd. (GAMA), a UK provider of voice, data and mobile products and services, to deliver SIP trunk services.

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According to Paul Fullman, Altigen's Vice President of EMEA, ''As one of the very first Microsoft ISVs designing and deploying natively integrated contact centre solutions for Microsoft's UC platforms, Altigen's goal is to eliminate complex, difficult to support on premises architectures with a comprehensive cloud communications service. In conjunction with iomart, we were able to leverage our collective areas of expertise to provide a fully managed cloud service to Microsoft partners and customers.''

Paul Jeffrey, iomart's Technical Services Director, said, ''iomart is a world class provider of data centre infrastructure solutions, owning and managing our own highly accredited network of data centres across eight locations in the UK, and working with partners to provide cloud services to help businesses innovate in the workplace. Together with Altigen we can now deliver a complete unified communications solution built on our highly available, secure data centre network for both public and private sector organisations.''

Gamma's Head of the Cloud & Infrastructure Channel, Mike Mills, commented, ''We're pleased to be working with Altigen and iomart to deliver Gamma's SIP trunk services for their new cloud UC solution. Together we're able to provide Microsoft partners and customers with a truly integrated solution at highly competitive price points.''

#contactcenterworld, @altigen

Posted by Veronica Silva Cusi, news correspondent
Source: https://finance.yahoo.com


About Altigen Communications:
Company LogoAltiGen Communications designs, manufactures and markets next generation, time-tested IP-PBX telephone systems that use both the Internet and the public telephone network to enable an array of applications that take advantage of the convergence of voice and data communications.
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Today's Tip of the Day - Know Yourself Before You Look At Your Competitors

Read today's tip or listen to it on podcast.

Published: Tuesday, July 10, 2018

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2020 Buyers Guide Automated Call Distributors

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565
 

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