News : CompuCom Launches ‘Self Healing Branch’
Amelia Island, FL, USA, March 26, 2018 -- CompuCom Systems Inc. ("CompuCom(R)"), a provider of managed digital workplace services that is now part of Office Depot, Inc. (NASDAQ:ODP), introduced the Self Healing Branch™, an automated service that monitors, detects, diagnoses and resolves device performance issues without the need for end-user intervention – empowering bank employees to focus on their customers.
Designed to drive branch continuity that enables banks to better focus on the customer experience, the Self Healing Branch, powered by CompuCom, is an automated service that keeps branch technology up and running by monitoring device performance in real time.
"Working with six of the top 10 U.S. financial institutions and other clients has helped us deeply understand bank pain points and how to resolve them," noted CompuCom Chief Product Officer Ken Jackowitz. "All of our lessons learned and client feedback went into the development of the Self Healing Branch, which frees bank employees from the burdens of technology downtime and lets them focus on their customers."
Posted by Veronica Silva Cusi, news correspondent
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CompuCom Systems, Inc. Corporation is a US-based Information Technology Outsourcing company, specializing in Infrastructure Management, Applications & Software Development Services (thru its Excell Data Division), Systems integration, and IT Workspace Management.
Published: Tuesday, March 27, 2018
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