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News : CompuCom Partners with Intel on Remote Endpoint Management

#contactcenterworld, @CompuCom, @intel

Fort Mill, SC, USA, Nov 5, 2019 -- CompuCom(R), a provider of managed digital workplace services and a subsidiary of Office Depot, Inc. (NASDAQ:ODP), announced that it has collaborated with Intel to integrate the Intel vPro platform with Intel(R) Active Management Technology (Intel AMT) into CompuCom’s signature digital and automation platforms.

CompuCom is integrating Intel Endpoint Management Assistant (Intel(R) EMA) into its ASCEND(R) digital framework and Self Healing Technology, which leverage automation to help companies modernize how they serve their employees and customers. The integration enables CompuCom associates to use these automation tools for cloud-based remote resolution both inside and outside the operating system for a truly holistic end-to-end product.

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"The ability to remotely access, diagnose and repair client systems is becoming an increasingly important part of how we ensure our clients’ success, and Intel’s vPro EMA provides the functionality to do it easily and effectively," noted CompuCom President Mick Slattery. "As Intel releases updates with new features, we’ll be able to quickly integrate those into the ASCEND and Self Healing Technology platforms, providing another major benefit to our customers."

"CompuCom has been an incredible partner in helping introduce Intel EMA to its many customers," said Stephanie Hallford, Vice President, Client Computing Group and General Manager of Business Client Platforms at Intel Corporation. "With the Intel vPro platform, we are helping to modernize manageability across the enterprise for today’s cloud-reliant workplace."

#contactcenterworld, @CompuCom, @intel

Posted by Veronica Silva Cusi, news correspondent
Source: CompuCom

About CompuCom:
Company LogoCompuCom Systems, Inc. Corporation is a US-based Information Technology Outsourcing company, specializing in Infrastructure Management, Applications & Software Development Services (thru its Excell Data Division), Systems integration, and IT Workspace Management.
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About Intel Corporation:
Company LogoIntel pushes the boundaries of innovation so our work can make people's lives more exciting, fulfilling, and manageable. And our work never stops. We never stop looking for the next leap ahead—in technology, education, culture, manufacturing, and social responsibility. And we never stop striving to deliver solutions with greater benefits for everyone.
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Today's Tip of the Day - Customers Wary Of Fraud Calls

Read today's tip or listen to it on podcast.

Published: Wednesday, November 6, 2019

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2021 Buyers Guide Employee Engagement Solutions

Typical Problem!

In-house surveys can be time consuming, cumbersome at best and many staff often don't provide valid feedback as they fear ‘being too honest' with their employer for fear of retribution.

Even some 3rd party ‘managed' surveys can be challenging, costly and then there is no benchmark or significant value other than ‘managed by a 3rd party' approach, which leads to the problem of validity of data, security and integrity plus costs and time required by you.

The Solution!

TopPlace2Work is an easy to use program that allows you to gather valuable data on employee morale and engagement.

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