#contactcenterworld, @CompuCom, @intel
Fort Mill, SC, USA, Nov 5, 2019 -- CompuCom(R), a provider of managed digital workplace services and a subsidiary of Office Depot, Inc. (NASDAQ:ODP), announced that it has collaborated with Intel to integrate the Intel vPro platform with Intel(R) Active Management Technology (Intel AMT) into CompuCom’s signature digital and automation platforms.
CompuCom is integrating Intel Endpoint Management Assistant (Intel(R) EMA) into its ASCEND(R) digital framework and Self Healing Technology, which leverage automation to help companies modernize how they serve their employees and customers. The integration enables CompuCom associates to use these automation tools for cloud-based remote resolution both inside and outside the operating system for a truly holistic end-to-end product.
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"The ability to remotely access, diagnose and repair client systems is becoming an increasingly important part of how we ensure our clients’ success, and Intel’s vPro EMA provides the functionality to do it easily and effectively," noted CompuCom President Mick Slattery. "As Intel releases updates with new features, we’ll be able to quickly integrate those into the ASCEND and Self Healing Technology platforms, providing another major benefit to our customers."
"CompuCom has been an incredible partner in helping introduce Intel EMA to its many customers," said Stephanie Hallford, Vice President, Client Computing Group and General Manager of Business Client Platforms at Intel Corporation. "With the Intel vPro platform, we are helping to modernize manageability across the enterprise for today’s cloud-reliant workplace."
#contactcenterworld, @CompuCom, @intel
Posted by Veronica Silva Cusi, news correspondent
Source: CompuCom
About CompuCom:
CompuCom Systems, Inc. Corporation is a US-based Information Technology Outsourcing company, specializing in Infrastructure Management, Applications & Software Development Services (thru its Excell Data Division), Systems integration, and IT Workspace Management.
About Intel Corporation:
Intel pushes the boundaries of innovation so our work can make people's lives more exciting, fulfilling, and manageable. And our work never stops. We never stop looking for the next leap ahead—in technology, education, culture, manufacturing, and social responsibility. And we never stop striving to deliver solutions with greater benefits for everyone.
Published: Wednesday, November 6, 2019
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