Monroeville, PA, USA, June 17, 2020 -- Compunetix is pleased to announce a partnership with KIOSK Information Systems (KIOSK) to deliver Video Call Center™ (VCC) on digital kiosks. Compunetix Video Call Center (VCC) for Healthcare is a browser-based, real-time voice and video workflow solution for healthcare providers that need to remain available to their patients in a safe and secure manner. Built on WebRTC technology, VCC supports high definition video connections, secure and encrypted media and data connectivity, video call transfer and routing, and mobile access via smart devices such as phones and tablets. This HIPAA compliant solution enables secure communication with no download or application installation.
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"With greater volume and complexity of patient needs, healthcare organizations need better ways to connect with patients at scale that can enable a more personal experience while at the same time improve operational efficiency. In partnership with Compunetix, our joint telehealth solution offers healthcare facilities and insurance providers the ability to help patients, face-to-face virtually - from service questions to advanced care access - all without the need to travel or wait at high traffic facilities," shares Kim Kenney, President of KIOSK Information Systems.
"As the global leader in self-service systems for businesses, KIOSK provides a flexible new platform for our Video Call Center solution, especially in the healthcare markets where the combined solution offers a powerful and accessible new paradigm for distributed services," explains Gerard Pompa, Compunetix Senior Vice President and Manager of the Communications Systems Division.
Posted by Veronica Silva Cusi, news correspondent
About Compunetix, Inc:
Compunetix is the global leader in carrier-grade multimodal conferencing and collaboration solutions including VoIP HD and encrypted video, all powered by superior design. With well over one million ports installed in more than 35 countries, the company has the industry's largest worldwide deployment of digital collaboration solutions. Dedicated to customer-focused and innovative technology,
Published: Thursday, June 18, 2020
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