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News : Concentrix Expands Presence in Greenville, SC
Greenville, SC, USA, June 29, 2016 -- Concentrix expanded its commitment to the Greenville, SC area with the opening of a new location at the Wade Hampton Office Park. The area serves as the company’s Center of Excellence in North America for healthcare and insurance verticals, as well as its core CRM business services.
"We are extremely proud to expand our operations in Greenville," said Concentrix President Chris Caldwell. "We’ve had tremendous success in Greenville and look forward to delivering continued positive outcomes for our clients and our shareholders out of the expanded Greenville operation."
"The rich and diverse talent pool we’ve experienced in the Greenville area was a deciding factor in our decision to expand our operations locally," said Caldwell.
From Greenville, Concentrix provides customer experience management services in English, Spanish and French Canadian. Such services encompass specialized customer support and sales services, including lead generation, customer care, technical support, to more complex, industry-specific, back-office processes.
Concentrix’s new facility at the Wade Hampton Office Park encompasses 143,883 square feet in building 3. The addition more than doubles Concentrix’s footprint at the location. Staff members at the office park enjoy amenities including a full-service cafeteria, 24/7 security and easy access to public transportation.
Posted by Veronica Silva Cusi, news correspondent
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Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a business services company. We focus on customer engagement and improving business outcomes for over 450 global clients across six continents. Our 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics, and back office solutions in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients.
Published: Wednesday, June 29, 2016