News : Concentrix to Lay Off 177 Employees at Longview Call Center
Longview, TX, USA, Sept 19, 2019 - The Concentrix call center in Longview has notified the state that it will lay off 177 employees in November.
The layoffs at the center at Loop 281 and Judson Road will go into effect Nov. 15, according to a notice from the Texas Workforce Commission dated Wednesday. The company falls under the rules of the federal Worker Adjustment and Retraining Notification Act, which requires most employers with 100 or more workers to provide 60 days' notice of plant closings and mass layoffs.
The layoffs affect employees assigned to a program at the call center, said Sarah Cassidy, senior director of internal marketing and communications for Concentrix in Tempe, Arizona.
She said the layoffs are the result of a client changing its business plan.
Posted by Veronica Silva Cusi, news correspondent
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Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in ten industry verticals: automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; energy and public-sector. We are Different by Design.
Published: Wednesday, September 25, 2019