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News : Concerns for 200 Newry Teleperformance Jobs
Feb 18, 2014 -- Up to 200 local jobs could be in jeopardy after the Newry branch of Teleperformance lost a major contract.
Sinn Fe´in MP for Newry Armagh Conor Murphy raised concerns following the loss of what he described as ‘a major contract’ at the Newry-based Call Centre.
Speaking to Newry Times, Murphy said, "Sinn Fe´in was contacted yesterday evening by a staff member of Teleperformance who was extremely concerned following a briefing to all staff members indicating that a Samsung contract had been lost.
"I have contacted Invest NI this morning on the matter and they have said that Teleperformance plan to redistribute these 200 staff to other pending contacts.
"I am aware that the staff affected will have concerns and I will continue to work with Invest NI to ensure that these jobs are retained in Newry."
Also commenting on the news, Newry Assembly Member Mickey Brady added, "While it is positive that Teleperformance have given assurances that these jobs are not in jeopardy I can understand the fears of staff.
"I hope that these are allayed in the near future through redeployment to other contracts."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Capability And Reliability
More Editorial From Teleperformance
Teleperformance is a global provider of customer experience management in terms of revenue and global scale. We are the industry leader in security and our management has over 30 years of experience working with the most successful companies worldwide. With the strongest financial profile in the contact center space, Teleperformance’s leadership is unparalleled. Teleperformance was founded in 1978 in Paris, France and our U.S. based operations, headquartered in Holladay, Utah, were founded in 1993. Since then, expansion has been fueled by organic growth through additional volume awards by satisfied clients, and through acquisitions. Our combined financial strength, expertise, proven processes, and technology enhance the services and value we deliver to our customers and position us well to partner with clients around the globe.
Published: Friday, February 21, 2014