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News : Conduent Introduces Augmented Reality Solution

#contactcenterworld, @conduent

Florham Park, NJ, USA, Jan, 2020 -- Conduent Incorporated (NASDAQ: CNDT) announced the launch of its Augmented Reality (AR) solution, which is now available to customers across its commercial and public sector service lines. Backed by Conduent’s experience in applying technology to make business transactions – from healthcare to workers compensation and consumer purchases – easier and more efficient, its new AR solution provides organizations with a more visual way to interact with customers, members, employees, patients and other audiences.

"Augmented Reality has previously been associated with gaming and social media realms, but when applied appropriately in business, companies and other organizations can supercharge self-service and have a positive impact on customer experience and business outcomes," said Dharma Rajagopalan, Global Head, Transaction Processing, Conduent. "From healthcare to automotive, field diagnostics to learning and retail, Conduent Augmented Reality can help our clients improve business performance and relationships with their internal and external stakeholders."

#contactcenterworld, @conduent

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.globenewswire.com


About Conduent:
Company LogoProvider of multi-channel knowledge management, care automation and analytics.
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Today's Tip of the Day - Where Is The Problem?

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Published: Monday, January 13, 2020

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2021 Buyers Guide Translation Services

 
1.) 
OpsTel Services

Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.

We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.

Features include:

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Tru29 Outsource Solutions Inc.

Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.

Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
 

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