News : Conduent Recognized in Gartner's Market Guides for Procurement BPS, Finance and Accounting BPO
Florham Park, NJ, USA, Oct. 15, 2018 -- Conduent Incorporated (NYSE: CNDT), a digital interactions company, has been recognized in the Gartner August 2018 "Market Guide for Procurement Business Process Service Providers," the March 2018 "Market Guide for Finance and Accounting Business Process Outsourcing Service Providers" and the February 2018 "Market Guide for Key Customer Management BPO Service Providers."
Conduent provides business services in multiple segments, including customer management; finance, accounting and procurement; automated tolling; and payments. The company makes every business interaction for its clients digital, personalized and secure, with the goal of increasing customer engagement life cycles.
Sponsor message - content continues below this message
Employee Engagement Awards NOW OPEN!
Enter your center,and compete for this prestigious award to attract new staff and show investors and customers you are #1 in your nation!!
Content continues ….
According to the Gartner Market Guides, the "definition of business process outsourcing (BPO) is the delegation of one or more IT-intensive business activities; specifically, BPO contracts that always include the outsourcing of business process administration to a third-party service provider, which may include outsourcing the infrastructure along with application maintenance and ownership."
"Investments in technology platforms help the entire C-suite and strengthen the value and quality of services we deliver in every customer engagement," said Dan McCue, General Manager, Conduent, Global Finance, Accounting and Procurement. "As we transform the role we play in our clients' operations, we're driving new levels of efficiency, personalization and profitability, and executing a higher level of customer experience."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Look After Your Agents
More Editorial From Conduent
Provider of multi-channel knowledge management, care automation and analytics.
Gartner, Inc. is a research and advisory firm that helps more than 10,000 clients leverage technology to achieve business success. Gartner’s businesses consist of Research, Consulting, Measurement, Events and Executive Programs. Founded in 1979, Gartner has over 3,800 associates, including approximately 1,000 research analysts and consultants, in more than 75 locations worldwide.
Published: Wednesday, October 17, 2018
Tech Mahindra is a leading provider of solutions and services to the telecommunications industry with a majority stake owned by Mahindra & Mahindra Limited, in partnership with British Telecommunicati...
Atento is one of the largest employers in Brazil, recognized in the country and the world as one of the Best Workplaces by the Great Place to Work Institute. The company has operations in six major Br...
Global Response is a provider of outsourced customer contact solutions and call center services for omnichannel and ecommerce retailers, direct response advertisers, healthcare and insurance providers...
|Intelenet Global Services|
Intelenet Global Services is an Information Technology Enabled Services (ITES) provider delivering contact center and business process outsourcing (BPO) services to global clients. The company provide...