News : Connect First Announces Reporting Studio Product Launch
Boulder, CO, USA, April 29, 2015 -- Connect First has announced the launch of its new Reporting Studio. The Connect First Reporting Studio empowers users to make critical and actionable contact center operations decisions with speed and accuracy. The new Reporting Studio also features customizable tools allowing contact centers to measure performance, gain operation insights, and improve KPIs.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Don’t Fix It Until You Know The Full Story
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Connect First is a provider of cloud contact center software that focuses on customer satisfaction and elegant hosted solutions. Connect First offers a platform designed and supported by a team of experienced engineers, designers and business analysts, and backed with personalized in-house customer care.
Published: Friday, May 1, 2015