News : Connect First Announces New VP of Customer Service Team
Boulder, Colo., Dec 12, 2013 -- Rob Schneider has been announced as Connect First’s Vice President of Customer Service and brings to Connect First team over twelve years of experience in the telecommunications industry, and over twenty years of experience in client service and account management. Before Connect First, Schneider was a senior account manager at Advantone, where he was the primary point of contact for some of the largest pharmaceutical companies in the world, including Pfizer, GlaxoSmithKline and Novartis.
"Deciding to come work for Connect First was an easy decision, it's a very natural fit. My reputation for consistently understanding and exceeding customer expectations is perfectly aligned with Connect First’s tireless pursuit of providing the best customer service in the industry," said Schneider. "I'm truly excited about the opportunity to integrate my leadership abilities with this strong core of customer-centered professionals."
Connect First CEO, Geoffrey Mina, is also pleased to have Rob working with the company.
"I couldn’t be happier that Rob’s on board with us," said Geoffrey Mina. "He epitomizes what we stand for here at Connect First, and his addition to the team will make our customer service even better."
Posted by Veronica Silva Cusi, news correspondent
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Connect First is a provider of cloud contact center software that focuses on customer satisfaction and elegant hosted solutions. Connect First offers a platform designed and supported by a team of experienced engineers, designers and business analysts, and backed with personalized in-house customer care.
Published: Friday, December 13, 2013