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News : Connection Telecom Acquires FatBudgie
Johannesburg, June 9, 2014 -- Connection Telecom, a cloud-based PBX/call centre provider, has acquired FatBudgie, itself a cloud PBX provider for business and a market provider in the SME/SOHO segment.
David Meintjes, Connection Telecom MD, says the transaction increases the number of extensions serviced by the Telviva and FatBudgie PBX brands. The combined growth rate of the brands is expected to continue to exceed year-on-year, as both entities are well placed to service market demand.
One company, two brands
Both will continue to trade under their respective service brands and maintain their own customer bases.
Meintjes says the move is part of Connection Telecom's growth strategy, involving expansion of its market focus into new segments. "The Telviva brand is primarily focused on medium to large business customers with a requirement for managed network access, whereas the FatBudgie brand is primarily geared to the provision of voice services over unmanaged, less expensive connectivity, largely utilised in the small business environment," he says.
Sacha Matulovich, FatBudgie MD, says the company has already outsourced its voice platform to Connection Telecom (CTEL), to take advantage of its more sophisticated core environment, multiple carrier agreements and network redundancy.
"What's more, our customers can now call thousands of Connection Telecom customers for free," says Matulovich, when he describes the concept of the Free Calling Community being steered by Connection Telecom. The move will further enable FatBudgie to continue to use its existing access networks, while expanding and improving its product set with cloud-based videoconferencing, hosted contact centre and business intelligence products.
The Connection Telecom core infrastructure is provided from two data centres to ensure higher service levels. FatBudgie now also has the benefit of Connection Telecom's engineering resources, which will aid it in its technical customer support and new product innovation.
Posted by Veronica Silva Cusi, news correspondent
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About Connection Telecom:
Connection Telecom was founded in 2004 as a pioneering, independent provider of proven carrier-grade IP PBX solutions to southern African businesses. The company''s team boasts more than 150 years in collective telecommunication experience. Connection Telecom offers solutions and services based on the Telviva family of enterprise PBXes and other products aimed at enterprise customers, smaller businesses and vertical industry applications.
Published: Monday, June 9, 2014