Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
NORTH and south americasSTARTS IN:
ORLANDO, FL USA
asia pacificSTARTS IN:
KOTA KINABALU, MALAYSIA
BEST IN THE WORLDSTARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Connex Telecommunications Inc. Announces the Acquisition of DependableIT Inc. (DIT)
Toronto, Ont., Canada, July 5, 2016 -- The ownership of Connex Telecommunications Inc. (Connex) has acquired Dependable IT Inc. (DIT). Connex is a Canadian national telecommunications provider to large and midsize enterprise customers.
DIT is located in the heart of Hamilton with a 250 Seat Call centre, the company provides multiple versatile forms of technical support, including outsourced technical and sales call centre support, computer networking services, remote diagnostics, and onsite desktop service.
The acquisition will improve Connex’s ability to design, integrate, implement, manage and support telecommunications solutions nationally. Sayan Navaratnam, CEO of Connex identified that, "The addition of DIT’s services and capabilities will allow Connex to provide a more broad range of capabilities to our customers. It is an essential part of being able to provide a complete "managed services" solution. In today’s technologically advanced environment where IT leadership is starting to be fully integrated into the Telecommunications Solutions, it is imperative to be able to provide a fully integrated solution with the combined expertise of Telecommunications and IT Managed services with exceptional support services. Advanced technical support with live technical agents located in Canada is a significant offering that many customers require and our ability to provide that with DIT as part of Connex will greatly benefit our customers and will be a key differentiator."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - What Do You Want To Accomplish?
About Connex Telecommunications Inc. (CTI):
CTI is a Canadian National Telecommunications provider which engineers, designs, implements and services end to end telecommunications solutions.
Published: Wednesday, July 6, 2016