News : Connexion Point to Hire Nearly 400 in Memphis
Memphis, TN, USA, June 3, 2015 -- A technology-driven health care services company is opening a Memphis office that will employ nearly 400 people over the next few months.
Connexion Point, a Salt Lake City, Utah-based company that represents large insurance companies, will open a contact center at Nonconnah Corporate Center in Southwest Memphis.
Connexion Point develops programs to help health plans and providers communicate with members about their benefits and health care options.
Connexion Point’s entrance to Memphis should be welcome news following the mass layoffs Conduit Global is making at its contact center. After losing a contract with Verizon, Conduit Global announced in May that it would lay off 592 workers at its Memphis center.
The company would hire about 350 contact center agents and 40 to 50 managers and support members. It will be located in 28,000 square feet at 1769 Paragon Place inside Nonconnah, which is located just off I-240 between Airways Boulevard and Millbranch Road.
"With Nonconnah Corporate Center's strong central location within the city and ability to tap into the labor force in Memphis, North Mississippi and Eastern Arkansas, the park is always a strong option for new and existing companies in Memphis," said Phil Dagastino Jr. of Cushman & Wakefield/Commercial Advisors, who represented landlord Hampshire Properties in the deal. "We are very proud to have Connexion Point call Nonconnah Corporate Center home."
2018 Top Ranking Performers Present:
CONTACT CENTER & CUSTOMER ENGAGEMENT
BERLIN - ORLANDO - MACAOFIND OUT MORE!
Hiring will begin almost immediately. The company plans to start training in July and have the contact center up and running by mid-August. People interested in a job should visit the website for more information.
Christina Sears, chief marketing officer for connexion Point said, "some of the jobs will require licensure as a health care agent. Those employees, who are typically paid more than standard call center staffers, are licensed by the state to represent insurance companies. Connexion Point could pay for training and licensing for employees who aren’t yet licensed".
"It can be a real life-changer from a professional standpoint," Sears said. "It’s a benefit for us, and it’s a benefit for employees because it gives them a real career path."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - The Initial Meeting
More Editorial From Connexion Point
About Connexion Point:
Connexion Point offers a technology that provides customized lifecycle communications and solutions.
Published: Thursday, June 4, 2015
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
TTEC (NASDAQ: TTEC) is a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most innovative brands. Founded in 1...