#contactcenterworld, @kandy_io
Atlanta, GA, and Plainsboro, N,J., USA, Dec, 2021 -- American Virtual Cloud Technologies, Inc.’s (AVCtechnologies) (Nasdaq: AVCT) Kandy Communications business unit (Kandy), a global provider in secure and intelligent cloud communications, announced an advance in their long-standing relationship with ConnX, Inc., a provider in digital communications transformation powered by AI and automation.
Following a range of highly successful implementations for physical, digital and hybrid retailers, Kandy and ConnX are unveiling their full-stack real time communications offering designed to meet the specific needs of retailers.
Kandy delivers a full suite of cloud-based Unified Communications as a Service (UCaaS) capabilities to its cloud customers through its carrier-grade Kandy Business Solutions including Cloud PBX, Smart Office UC Clients, Collaboration, Contact Center, and SIP Trunks. Kandy makes all these solutions available through leading channel partners including ConnX and AT&T.
"We chose Kandy years ago as part of our foundation when we saw the move from legacy voice systems accelerating into pure cloud alternatives," said Indrajit Ghosh, founder and CEO, ConnX. "We were there from the beginning and are proud to have been not only an early adopter of their as-a-service offerings, but to have contributed to the advancement of their technology stack and capabilities. Our most recent large retail implementation was a huge success and being expanded to include new applications and more seats. We have all the data we need to validate the strength and stability of Kandy’s platform and it's global reach, together with the innovation and simplicity of our AI/SDWAN, SIP-as-a-Service, and AI-Analytics-as-a-Service offerings tailored for the retail industry."
"Kandy inspires creativity," said Chuck Canton, President, Kandy. "Our partners, developers and customers are building world class applications, supported by our team’s ongoing commitment and support. ConnX has been a world-class partner from day one, and one of the largest consumers of our software and cloud- communications platform. Their seamless implementations of increasingly large and distributed private enterprise networks continues to deepen our relationship. Today, by rolling out this exciting industry solution that retailers are looking for, we bring even greater value together as the retail sector continues their digital transformation journey. The ConnX/Kandy solution drives better customer experience, lower total cost of ownership, and opens the door for ongoing creative and competitive advantages."
#contactcenterworld, @kandy_io
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.globenewswire.com
About American Virtual Cloud Technologies:
Kandy, an AVCtechnologies Company is a cloud-based, real-time communications platform offering proprietary UCaaS, CPaaS, and CCaaS capabilities. Kandy enables service providers, enterprises, software vendors, systems integrators, partners and developers to enrich their applications and services with real-time contextual communications, providing a more engaging user experience. With Kandy, companies of all sizes and types can quickly embed real-time communications capabilities into their existing applications and business processes.
Published: Monday, December 6, 2021
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