#contactcenterworld, @conquer__io
Sacramento, CA, USA, March 26, 2021 -- Conquer (formerly DialSource) is proud to announce the launch of its fully transformed revenue engagement solution, built for the needs of modern revenue teams. Conquer is a new omnichannel communication solution for sales and service teams on the Salesforce and Microsoft Dynamics 365 platforms.
"We are focused on improving how to connect sellers to buyers in meaningful ways," said Tim Harris, VP of Marketing at Conquer. "Conquer is about helping users defeat the daily frustrations and busywork associated with managing communications and CRM."
Conquer is about helping users defeat the daily frustrations & busywork associated with managing communications and CRM.
Backed by over 15 years of engineering, Conquer is an Independent Software Vendor (ISV) partner for both Salesforce and Microsoft Dynamics 365. "Our solution has been built from the ground up within both Salesforce and Microsoft Dynamics 365, rather than a separate platform," says Harris. "We know that this is where teams are working every day and see an opportunity to support the millions of sales and service users that log on to these CRMs."
"Revenue teams need end-to-end solutions that are simple, secure, and easy to scale, now more than ever. It has become clear to us that meaningful revenue engagement across both sales and service relies on these two principles: context and agility," Harris said. "Conquer is more than just a new name and logo. This rebrand represents our product's total transformation and a deeper understanding of what revenue teams need to conquer their day."
#contactcenterworld, @conquer__io
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.prnewswire.com
Published: Monday, March 29, 2021
| 1.) |  CrankWheel Screen Sharing CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents. CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform. Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out. The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client. Features: - Screen sharing - Agents can hand control over to the client - Warm lead capture widget that alerts the sales team instantly of an intere... (read more)    |
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