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News : Consilium Announces Global Availability of Consilium Cisco SolutionsPlus and Expanded New Uni Product Offers

#contactcenterworld, @Consiliuminc, @Cisco

Singapore, Canada & India, May 20, 2021 -- Consilium Software, a provider of enterprise software for unified communications and contact centers, announced that it has reached a revised resale agreement with Cisco Systems, Inc. (NASDAQ: CSCO) under which Consilium’s full range of Uni™ products are now available for sale via Cisco SolutionsPlus, in every country where Cisco Commerce Workspace is available, to be added on to new and existing Cisco contact center platforms.

Another welcome news is that subscription-based SKUs (new master SKU ‘CONSILIUM-APPS’) are now available for all the Consilium products. Perpetual product offers continue to be available under the existing Cisco SKU ‘CS-APPS.’ Apart from this, Consilium UniInsight™ and UniVCX™ have been added as new products under Cisco SolutionsPlus. Details of the new offers, pricing and ordering notes are available in the updated Contact Center SolutionsPlus Ordering Guide.

"Consilium has invested significantly and continually in practice building and product development centered on Cisco’s unified communications and contact center platforms. What has emerged is a business model different from almost all other Cisco partners, with Consilium providing the unique capabilities, Cisco-complementing Consilium Uni™ products, and a well-integrated complete application suite, the three key elements which have enabled Cisco and our partners to win and execute significant new deals. We are proud that over 1,500 customers in more than 110 countries have trusted Consilium’s products and services," said Pramod Ratwani, Founder, and CEO of Consilium Software.

#contactcenterworld, @Consiliuminc, @Cisco


About Consilium Software:
Company LogoFounded in 2007 in Singapore, Consilium Software and our Uni™ digital customer engagement platform have helped over 2,000 companies in more than 120 countries connect their employees with customers. Our choice of cloud-based and on-premise software powers 5 billion-plus interactions each year, simplifying the management of voice, video and digital channels. Our solutions go beyond omni-channel to merge the contact center and CRM, creating fluid experiences with artificial intelligence (AI), bots and Robotic Process Automation (RPA.)
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About Cisco:
Company LogoCisco provides Unified Customer Contact solutions that extend customer care beyond simple phone transactions and the traditional contact centre to unique content-rich customer centric experiences. These solutions let you uniquely personalize communication with individual customers through a variety of media including voice, Web, e-mail, and video.
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Today's Tip of the Day - Support

Read today's tip or listen to it on podcast.

Published: Friday, May 21, 2021

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2022 Buyers Guide Surveys

 
1.) 
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Reminder
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Mass Automated Telephone Surveys are based on a key-pad answering system that enables you to poll large audiences with your own custom questions. They are great for:

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Manage the platform with great ease and assess your results. Schedule your demo or request a quote today!
 

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