Check out The Most Innovative, Highly rated Contact Center World Events EVER!
...Thousands of past delegates agree! - BOOK YOUR PLACE TODAY!
Best Contact Centers in the World 2017
all award winners!STARTS IN:
Network, Learn, benchmark in this unique best practice forum with the best practitioners in the World
...who run centers and take your center to new levels of performance, engage staff, improve service and more!
News : Construction Begins on New Wayfair Call Center in Bangor
Bangor, ME, USA, May 2, 2016 -- A new tenant is getting ready to move into the former LL Bean call center in Bangor, bringing with it hundreds of new jobs.
Renovations on the building are getting underway, so that Wayfair.com can move in.
Wayfair is an online home-goods retailer with a headquarters in Boston.
In March, the Bangor City Council approved a one million dollar renovation plan for the former LL Bean call center.
City officials say the city will earn that money back over time.
Wayfair hopes to be up and running sometime in August, with about 450 people working there.
About 200 people worked year-round for LL Bean Bangor, so it's a net gain for the city of about 250 jobs.
Economic Development Director for the City of Bangor Tanya Emery is excited about the process. "Now we are at the state where our contractors are going in to do some basic repairs and maintenance. For example, we are doing some work on the roof and on the sewer line and in the parking lot. Things like that…and to have 450 great quality jobs here in Bangor. People can have fulltime employment, access to benefits. And yes some people say ‘well those are jobs, they're not PhD jobs or engineering jobs.’ No, they are not, but not everybody can get a PhD job.
These are great, solid jobs and Wayfair has said from the beginning that they want to be an employer of choice."
Construction is also underway for a Wayfair call center in Brunswick, where the company plans to employ about 500 people - that with the Bangor call center makes a total of over 900 new jobs in Maine.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Workforce Management Strategy
More Editorial From Wayfair
Wayfair Inc. offers an extensive selection of home furnishings and décor across all styles and price points. The Wayfair family of brands includes: • Wayfair.com, an online destination for all things home • Joss & Main, where beautiful style meets irresistible savings • AllModern, a go-to online source for modern design • DwellStudio, a design house for fashion-forward modern furnishings • Birch Lane, a collection of classic furnishings and timeless home décor
Published: Wednesday, May 4, 2016