Contact Centre’s Domestic Success to Expand Internationally
Jordan Shaw, Talksure Trading’s Group Commercial Director, is serious about the company’s international expansion as he gets ready to take up his new international role encompassing UK, Australia, USA and continuing to building business in South Africa.
As part of the new international role, Jordan will maintain his role as the external face of Talksure and continue to manage the key domestic partners in South Africa. Additionally he will look to replicate his domestic success on the global stage by partnering with new International clients and to target an additional 250 FTE seats for International clients over the next 18 months
CEO of Talksure, Jacques de Beer says, Jordan has been an instrumental part of the Talksure growth plan and we look forward to replicating continued success in South Africa in addition to building long term international partnerships "Essentially, we want to take our winning domestic formula and go global".
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As of July, Jordan will widen his remit to develop the international pipeline and manage new accounts.
"This venture has been carefully planned over many months to support Talksure’s strategy of international expansion," Jordan explains. "I will maintain daily contact with partners and operational teams based in South Africa and visit on a monthly basis to see domestic clients in person".
"Technology combined with similar time zones has made this move unbelievably feasible and we would like to wish Jordan well as he embarks on this exciting new journey," de Beer concludes.
Established in 2010, Talksure is a financial service provider. The strong entrepreneurial and ethical vision developed by our founder and chairman is shared by our Executive team who have almost 100 years of combined experience within the Financial Services and contact centre industry in the Europe and South Africa.
Published: Monday, July 15, 2019