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EXECUTIVE MEMBER
Raju Shokeen
Head - WFM & MIS (South Africa)
430
MEMBER
Laila Almalki
CS Planning &Development Manager
76
MEMBER
Iryna Velychko
President
69
MEMBER
Nikola Cocovic
Head of Partnerships
82
MEMBER
Denis Charron
Optimization and Process Expert (Telephone Access and Client Services)
29

News : ContactCenterWorld.com Announces the Winners of the Industry Champion Award 2024

Pic above shows 2 of the industry champions from Asia Pacific - Wani Sabu and Ben Oxford

ContactCenterWorld.com is thrilled to announce the Winners of the Industry Champion Awards 2024, celebrating excellence and innovation in the contact center industry.

This prestigious award honors Leaders who have championed customer experience, operational efficiency, and fostering a culture of continuous improvement in the Contact Center and CX Industry - not just in their own company but in the sector as a whole.

"We are proud to recognize all Winners of the Industry Champion Awards 2024, whose dedication and innovation have not only elevated their operations but have also set a new standard for the industry," said Raj Wadhwani, President of ContactCenterWorld.com. "Their achievements serve as an inspiration and a benchmark for others striving for excellence in the contact center space."

The award winners:

  • Joe Holt - United States
  • Trent Lockstone - Canada
  • Bharat Parshotam - South Africa
  • Awatif Al Dosari - Qatar
  • Olebogeng Khubile - South Africa
  • Shadon Moodley - South Africa
  • Jephin Mathew - United Arab Emirates
  • Emmanuel Omoike - South Africa
  • Aymen Ismail - Germany
  • Isik Tazeler - Turkey
  • Danny Singer - United Kingdom
  • Margaret Bonthuys - South Africa
  • Nathalya Wani Sabu - Indonesia
  • Saravanan Belusami - Indonesia
  • Pooja Raiyani - India
  • Nuryanto - Indonesia
  • Ben Oxford - Australia
  • Eko Wiyanto - Indonesia
  • Deepa Venkatrao - India

Congratulations to all Winners of the Industry Champion Awards 2024!

For more information about the Industry Champion, please visit https://www.contactcenterworld.com/IC

ContactCenterWorld.com


About ContactCenterWorld:
Company Logo# ContactCenterWorld ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 230,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999. www.contactcenterworld.com
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Today's Tip of the Day - CRM - Start With The Customer

Read today's tip or listen to it on podcast.

Published: Monday, August 5, 2024

Printer Friendly Version Printer friendly version

2024 Buyers Guide Payment Services

 
1.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

2.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 

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Upcoming Events

the week-long event for everyone in the industry! Read More...
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The 19th World Final Annual Best Practices Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies Read More...
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