ContactCenterWorld.com announces winners of the 2017 EMEA Top Ranking Performers Conference and Awards.
London – United Kingdom, May 26, 2017 – ContactCenterWorld.com, the world’s largest contact center and customer engagement association, successfully concluded its 12th EMEA Top Ranking Performers Conference and Awards on May 26th in London. The event hosted some of the leading names in the contact center industry and successfully showcased the best practices and stellar achievements of participating finalists.
Recognizing achievements in customer service and innovative approaches within contact centers, the 2017 EMEA Top Ranking Performers Conference and Awards are part of a leading series of global events hosted by ContactCenterWorld.com and is the only global platform where the contact center industry converges to share best practices, network with industry professionals and get access to the people, content, case studies and innovative ideas
The conference highlighted the industry’s commitment to continuous improvement and offered competing companies and delegates a unique opportunity to sit in on presentations by industry peers and competitors from the EMEA regions. Delegates could rate the Top Ranking Performers finalists on their presentations, thereby contributing to the rigorous and unbiased judging process.
The conference concluded with the 12th Annual EMEA Awards Gala Dinner. With more than 1500 entries annually across the 3 participating regions, the awards program is regarded as one of the most prestigious event amongst leading industry professionals. South Africa and Turkey were the top winner and received the most gold awards on the evening. Conference delegate and award winner Malcom Vining, Head: Direct Delivery for Wealth, Investment Management and Insurance, Barclays Africa said "It is a great honor to be recognized by industry leaders. This achievement is a demonstration of our team’s winning culture and would not have been possible without the committed and hardworking people who achieve great things that allow us to stand out."
Sharing his views on the 2017 EMEA Top Ranking Performers Conference and Awards Program, Raj Wadhwani, President of ContactCenterWorld.com said "The 2017 Top Ranking Performers Award Winners for Europe, Middle East and Africa are the most passionate, dedicated and professionals in the industry. The best practices they shared during the conference were inspirational, leading edge and practical. Our congratulations go out to all winners and everyone who participated. We heard presentations from 14 different nations across Europe, Middle East and Africa. The EMEA Gold Award winners will join more than 25 nations at the 2017 Global Best Practice Conference and Awards set to take place in London this coming October.
The 2017 EMEA Top Ranking Performers Gold Award Winners are:
Click on the following links to find out more about ContactCenterWorld.com’s Global Conference and Awards Programs:
About Raj Wadhwani:
After leaving Kings College in London with a degree in Physics, Raj Wadhwani, President of ContactCenterWorld.com, spent his early years in a sales & marketing role with market leaders such as Unilever & Lafarge. In 1996 he set up his own call center consultancy & training company. Over the next 3 years his company won awards for customer care, he trained hundreds of managers from major corporations on how to manage their call centers and advised corporations on strategy & performance management. In 1999 he set up CallCenterWorld.com and changed the name to ContactCenterWorld.com in 2001
ContactCenterWorld is The Global Association for Contact Center & Customer Engagement Best Practices. Today we have over 205,000 corporate 'individual' members have joined the association's website 'ContactCenterWorld.com'. We were established in 1999.
Published: Thursday, June 1, 2017
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