News : ContactCenterWorld.com Announces Winners of the 2018 Industry Champion Awards
Thunder Bay, Ontario – Canada November 2018
ContactCenterWorld.com, the world’s largest contact center and customer engagement association, is pleased to announce the winners of the coveted 2018 Industry Champion Awards
These awards are presented annually to some of the heroes in the industry – both individuals and companies who are voted for by professionals for their service and support to the industry.
Recognizing the achievements of these Industry Champions is important to showcase the dynamic nature of this growing industry and to highlight the importance of sharing knowledge and inspiration.
The 2018 Industry Champion Awards are part of a series of industry-leading, highly coveted professional awards from ContactCenterWorld.com.
Champions are based on votes and feedback from within the industry and are broken down into individual awards for those who are champions in their own country, and companies, again by country.
Winners who attended our 2018 Awards Gala Dinner in Prague were personally presented their award on stage (pic above left to right Khaled Ramadan, Bharat Parshotam, Christine Poon accepting on behalf of Rippeon Fong, Nathalya Wani Sabu and Dave D'Arcy)
Sharing his views on the 2018 Industry Champion Winners, Raj Wadhwani, President of ContactCenterWorld.com said "These companies and individuals help promote our amazing industry and we are proud to recognize their achievements. Whether they are individuals who run a center, or consultants and even companies who run centers deserve recognition
The 2018 Industry Champions – Individual winners
- Dipto Ghosal for Bangladesh
- Rippeon Fong for Hong Kong
- Nathalya Wani Sabu for Indonesia
- Gerald McGauley for Ireland
- Cheryl Paul for Malaysia
- Cândido Ferreira for Portugal
- Khaled Ramadan for Saudi Arabia
- Bharat Parshotam for South Africa
- Dave D'Arcy for United Kingdom
The 2018 Industry Champions – Company Winners
- Genex for Bangladesh
- PT. Bank Central Asia, Tbk for Indonesia
- AIA Berhad for Malaysia
- Genex for Myanmar
- ManpowerGroup for Portugal
- Arise Virtual Solutions for USA
Raj Wadhwani, President ContactCenterWorld.com
Today's Tip of the Day - Adherence
About Raj Wadhwani:
After leaving Kings College in London with a degree in Physics, Raj Wadhwani, President of ContactCenterWorld.com, spent his early years in a sales & marketing role with market leaders such as Unilever & Lafarge. In 1996 he set up his own call center consultancy & training company. Over the next 3 years his company won awards for customer care, he trained hundreds of managers from major corporations on how to manage their call centers and advised corporations on strategy & performance management. In 1999 he set up CallCenterWorld.com and changed the name to ContactCenterWorld.com in 2001
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 190,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Tuesday, November 20, 2018
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