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News : ContactCenterWorld.com Launches PODCAST APP for Android
Thunder Bay, ON Canada - Thursday 16th July 2016 - ContactCenterWorld.com The Global Association for Contact Center & Customer Engagement Best Practices and the largest association for Contact Center Professionals Worldwide, has added a 3rd APP to it's collection of useful tools for busy contact center professionals!
The PODCAST APP allows users to download literally hundreds of best practice tips that are updated daily and users can listen to them as audio clips!
Details of the app and other useful ContactCenterWorld.com apps are at this link
https://play.google.com/store/search?q=contactcenterworld (for Google users)
the Apple version will be available shortly
Today's Tip of the Day - Finding A Workforce Management System
About Raj Wadhwani:
After leaving Kings College in London with a degree in Physics, Raj Wadhwani, President of ContactCenterWorld.com, spent his early years in a sales & marketing role with market leaders such as Unilever & Lafarge. In 1996 he set up his own call center consultancy & training company. Over the next 3 years his company won awards for customer care, he trained hundreds of managers from major corporations on how to manage their call centers and advised corporations on strategy & performance management. In 1999 he set up CallCenterWorld.com and changed the name to ContactCenterWorld.com in 2001
ContactCenterWorld.com – is the website for the Global Association for Contact Center and Customer Engagement Best Practices. The association has a truly global footprint and supports 170,000 members from enterprises large and small with ideas, information and support tools including best practice awards, conferences and certification. Join today, FREE personal membership available at this link https://www.contactcenterworld.com/register.aspx and start networking and learning best practices. Contact Center World. (www.ContactCenterWorld.com), The Global Association for Contact Center & Customer Engagement Best Practices.
Published: Friday, July 17, 2015