News : ContactPro Rated Compliant with Avaya Breeze
#contactcenterworld, @cctsolutions, @Avaya
Philadelphia, USA/Frankfurt, Germany, June 1, 2016 -- CCT, architect and systems integrator for contact center and UC projects, has announced that its most recent version of ContactPro is compliant with the Avaya Breeze technology platform. The CCT software successfully passed interoperability tests with the Avaya Co-Browsing Snap-In and Avaya Breeze. It is now officially rated "Avaya compliant" with Avaya Breeze, the next generation of the Avaya Engagement Development Platform, thus steadily extending the list of ContactPro certifications for products offered by Avaya, a global provider of communication systems.
Avaya Breeze helps companies to integrate communication and collaboration into work flows, business processes and existing applications.
GO FOR GOLD AND REPRESENT YOUR NATION!
The 2018 13th annual Top Ranking Performers Global Awards are open until 31st Dec 2017
Awards for all levels of staff and a fantastic range of corporate awards for contact centers! Click on the banner for details!
Contact center and Unified Communications provider CCT has specialized on Avaya CC and UC platforms. With CCT ContactPro the company also offers its own omni-channel agent desktop solution for Avaya environments. ContactPro is continually updated and improved and compliance-tested in the Avaya test lab, as was the case this May to confirm interoperability for the integration of Breeze.
"Breeze helps to communications-enable business applications", says Andrea Kreuter, Managing Director at CCT Solutions. "The platform provides proven Avaya communication capabilities in a modern development environment. We support our customers to achieve optimum integration in their Avaya communications environment and to generate true value add."
Today's Tip of the Day - Environmental Considerations
More Editorial From CCT Solutions
About CCT Solutions:
CCT offers omnichannel customer engagement solutions.
Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.
Published: Thursday, June 2, 2016
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
BroadSoft provides software that enables mobile, fixed-line, and cable service providers to deliver voice and multimedia services over their IP-based networks. The Company's software, BroadWorks(R), e...
Everest Group is an advisor to business leaders on the next generation of global services with a worldwide reputation for helping Global 1000 firms dramatically improve their performance by optimizing...
Content Guru helps organisations to communicate better, enabling them to satisfy the increasing expectations of both customers and colleagues. Our innovative cloud-based technology reduces the cost an...