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News : Contax Aims to Continue Growing its Business in Latin America
July 2, 2014 -- Brazilian call centre firm Contax's international operations currently represents nearly 22 percent of the company's overall revenues, Baguete reports. Four years ago, international business represented 10 percent of total revenues.
Outside Brazil, Contax operates in Argentina, Colombia and Peru. Contax president Carlos Henrique Zanvettor said that the firm expects to continue expanding operations in Latin American markets but will also targets in other continents.
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Set Customer Expectations
Call Center provider in Latin America and in BPO, specializing in customer relationship management solutions, Contax Group works in a consultative and customized manner through different communication channels.
Published: Monday, July 7, 2014