#contactcenterworld, @cgchirp, @fournet_
San Jose, CA, USA, & Bracknell, England & Tokyo, Japan, Feb 1, 2022 -- Contact centre and customer experience technology provider, Content Guru, announced its new partnership with FourNet, a provider of cloud and managed services.
The new alliance will marry FourNet’s sixteen years’ experience delivering communications, collaboration and contact centre solutions to critical public sector organisations with Content Guru’s storm(R) cloud contact centre platform. The partnership will roll out storm-based solutions to both public and private sector organisations, enabling their mission-critical communications to migrate and scale into evergreen, omni-channel cloud services, with no compromise to levels of availability or security.
Martin Taylor, Deputy CEO and Co-Founder of Content Guru, commented: "The synergies between Content Guru and FourNet make us a perfect match, and we share a common purpose of delivering transformative and innovative cloud-based communications at scale. FourNet are experts in providing services to the public sector and, since the pandemic began, our own presence in this vital segment has increased significantly. We are really looking forward to joining forces and enabling even more organisations to reap the benefits of our enterprise-grade cloud technology and years of implementation experience."
Richard Pennington, CEO of FourNet, added: "FourNet is delighted to have forged this exciting new partnership with Content Guru. We pride ourselves on offering our customers the best technology, from artificial intelligence and automation to customer experience solutions, and in building long-term, collaborative relationships with the vendors behind them. Content Guru’s storm solution offers a huge range of functionality that is applicable to any large, complex organisation’s evolving needs, whether it’s a housing association, public sector or any organisation providing critical services. Partnering with Content Guru was the perfect choice for delivering highly-resilient cloud communications to FourNet’s customers now and in the future."
#contactcenterworld, @cgchirp, @fournet_
Posted by Veronica Silva Cusi, news correspondent
Source: https://www.businesswire.com
About Content Guru:
Content Guru is a global provider in cloud communications solutions. We deliver off-the-shelf and bespoke customer engagement and cloud contact centre services, through the ๐๐๐ผ๐ฟ๐บยฎ platform.
๐๐๐ผ๐ฟ๐บ Customer Engagement and Experience platform brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance all customer communication functions. With true omni-channel engagement capabilities, ๐๐๐ผ๐ฟ๐บ gives organisations the power to create consistent and seamless experiences for customers, inspiring loyalty and powering success.
About FourNet:
Design and implementation of innovative technologies that transform contact centre efficiency, productivity and revenues.
Published: Thursday, February 3, 2022
1.) | Amtelco miSecureMessages miSecureMessages is an encrypted messaging application designed as a pager replacement for healthcare organizations, call centers, and enterprise environments. |
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