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News : Content Guru Brings the Power of storm® to Smaller Contact Centers with New Bundled Package

#contactcenterworld, @cgchirp

Berkshire, UK, Jan 18, 2022 -- Content Guru, a provider of enterprise-grade cloud customer experience solutions, has announced the launch of storm(R) LITETM, its new stripped-back feature bundle that enables SMBs and other organizations with smaller contact centers to move cost-effectively to the cloud.

storm LITE offers everything organizations with up to 200 seats need to immediately set up a contact center in the cloud, powered by the same technology as the full storm solution.

Martin Taylor, Deputy CEO and Co-Founder of Content Guru, commented: "We are delighted to be launching storm LITE as our cost-effective option for smaller businesses. Enabling these organizations’ customer-facing operations to leverage the most cutting-edge cloud contact center technology in the marketplace will empower them to gain competitive advantage and expand more rapidly. storm LITE will see Content Guru on-boarding even more customers in 2022 and transforming customer engagement and experience in more places around the world. storm LITE is a solution that adapts to organizations’ ever-evolving needs and eliminates the technological dead-ends implied by entry-level cloud contact center solutions until now."

#contactcenterworld, @cgchirp

Posted by Veronica Silva Cusi, news correspondent
Source: https://www.contentguru.com


About Content Guru:
Company LogoContent Guru is a global provider in cloud communications solutions. We deliver off-the-shelf and bespoke customer engagement and cloud contact centre services, through the 𝘀𝘁𝗼𝗿𝗺® platform. 𝘀𝘁𝗼𝗿𝗺 Customer Engagement and Experience platform brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance all customer communication functions. With true omni-channel engagement capabilities, 𝘀𝘁𝗼𝗿𝗺 gives organisations the power to create consistent and seamless experiences for customers, inspiring loyalty and powering success.
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Today's Tip of the Day - Making It Easy For Customers To Contact You

Read today's tip or listen to it on podcast.

Published: Thursday, January 20, 2022

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2024 Buyers Guide Automated Call Distributors

 
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Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.

 

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