Bracknell, UK, June, 2020 - Martin Taylor, Co-Founder and Deputy CEO of Content Guru, a cloud contact centre technology provider, has been accepted into Forbes Technology Council, an invitation-only community for CIOs, CTOs, and technology executives.
Taylor was vetted and selected by a review committee based on the depth and diversity of his experience. Criteria for acceptance include a track record of successfully impacting business growth metrics, as well as personal and professional achievements and honours.
"We are honoured to welcome Martin Taylor into the community," said Scott Gerber, founder of Forbes Councils, the collective that includes Forbes Technology Council. "Our mission with Forbes Councils is to bring together proven leaders from every industry, creating a curated, social capital-driven network that helps every member grow professionally and make an even greater impact on the business world."
As a member of the Council, Taylor will collaborate with other tech leaders and work with a professional editorial team to share his insights in original business articles on Forbes.com. He will also contribute to published Q&A panels alongside other specialists.
"I'm pleased to be joining the Forbes Technology Council community of experts and excited to start contributing to the valuable thought leadership this council provides. We are currently seeing the future of the contact centre industry evolve in real time in front of our eyes and I look forward to offering insight that will help more organisations accelerate their adoption of cloud technology and AI to deliver industry-leading customer experience," said Taylor.
Posted by Veronica Silva Cusi, news correspondent
About Content Guru:
Content Guru is a global provider in cloud communications solutions. We deliver off-the-shelf and bespoke customer engagement and cloud contact centre services, through the 𝘀𝘁𝗼𝗿𝗺® platform. 𝘀𝘁𝗼𝗿𝗺 Customer Engagement and Experience platform brings together intelligent automation, third-party systems integration, and on-demand scalability to enhance all customer communication functions. With true omni-channel engagement capabilities, 𝘀𝘁𝗼𝗿𝗺 gives organisations the power to create consistent and seamless experiences for customers, inspiring loyalty and powering success.
Published: Thursday, June 25, 2020