News : Content Guru & NHS 111 Triumph at the UK Cloud Awards
London, UK, March, 2017 -- Content Guru, together with its development partner NHS England Healthy London Partnership, has carried an industry accolade at the 2017 UK Cloud Awards.
Content Guru took home the ‘Digital Transformation Project’ award for its storm(R) ASSIST™ solution. storm ASSIST forms the basis of NHS London’s 111 Patient Relationship Management (111 PRM) system. 111 PRM is digitally transforming the way NHS London manages its core Integrated Urgent Care communications through overlaying storm’s cutting-edge Cloud Contact Centre capabilities upstream from the capital’s five Integrated Urgent Care providers.
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Martin Taylor, CMO of Content Guru, commented: "We’re delighted to have won a UK Cloud Award. These Awards celebrate the importance of the cloud model in the wider world and it’s fantastic to see our work with the NHS gain further industry recognition. The immense scalability of cloud has enabled NHS 111 London to significantly improve its service and, crucially, save even more lives.
"This win is also a great achievement for the brilliant team of amazing minds at Content Guru, who work 24/7 to ensure that storm is the first-choice mission-critical communications platform for major organisations such as the NHS, now and in the future."
#contactcenterworld, @cgchirp, @nhsengland
Posted by Veronica Silva Cusi, news correspondent
Source: Content Guru
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About Content Guru:
Content Guru helps organizations to communicate better, enabling them to satisfy the increasing expectations of both customers and colleagues. Our innovative cloud-based technology reduces the cost and complexity of managing diverse channels of communication, making it easy for organisations to give people access to relevant information – whether that comes from a person or a database. By allowing people to use the channel of their choice and work from any location, we allow organisations to drive transformational service improvements while making the most of their existing technology.
About NHS England:
NHS England is an executive non-departmental public body of the Department of Health. NHS England oversees the budget, planning, delivery and day-to-day operation of the commissioning side of the NHS in England as set out in the Health and Social Care Act 2012. It holds the contracts for GPs and NHS dentists.
Published: Tuesday, March 21, 2017
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