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News : Content Guru Wins Queen’s Award for Innovation
Content Guru has been awarded a Queen’s Award for Enterprise for its storm(R) CONTACT™ cloud contact centre product.
The Queen’s Awards are for outstanding achievement in UK enterprise in the fields of International Trade, Innovation and Sustainable Development.
Content Guru’s Enterprise award recognises the innovation of its CONTACT multi-channel contact centre product, which runs on its storm cloud platform and is at the forefront of new multi-channel customer engagement.
Sean Taylor, CEO of Content Guru, commented: "When a technology wave comes along and you’re lucky enough to be able to ride it then the experience is fantastic. Cloud computing is currently undergoing tremendous growth and we have been able to utilise that technology to massively improve the customer engagement services that enterprises large through to small are able to offer.
"Behind the scenes the Content Guru team have had to work incredibly hard to keep at the forefront of our industry and receiving a Queen’s Award is such a tremendous way to recognise that effort, especially in such a special year during which the Queen celebrates her 90th birthday.
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About Content Guru:
Content Guru helps organisations to communicate better, enabling them to satisfy the increasing expectations of both customers and colleagues. Our innovative cloud-based technology reduces the cost and complexity of managing diverse channels of communication, making it easy for organisations to give people access to relevant information – whether that comes from a person or a database. By allowing people to use the channel of their choice and work from any location, we allow organisations to drive transformational service improvements while making the most of their existing technology.
Published: Friday, April 22, 2016