News : Contract Callers Expands Call Center Services
May 15, 2014 -- In response to an increased demand for its domestic call center services, ACA International member company Contract Callers recently opened a new call center in Augusta, Ga.
The new facility represents Contract Callers’ commitment to improving its already nationally recognized service through investments in tools, technologies and people in order to help expand its growing markets. Employees working at the new facility will specialize in providing first- and third-party collections along with customer service to a variety of customers nationwide.
The call center has more than 16,000 square feet of renovated space in downtown Augusta, which is also home to an established site operated by the company for many years.
"Our new Augusta facility is a showcase location for Contract Callers nationally," said Tim Wertz, president of Contract Callers. "It is a beautiful facility in an amazing location with advanced technology behind the scenes to help provide the stability, security and reliability that our clients expect. Most importantly, we see this as a place that will attract exceptional people—individuals who want to build careers with a great enterprise while representing great companies. We are committed to providing a caring environment where people get the support, training and development opportunities that they need to discover and reach their potential."
Posted by Veronica Silva Cusi, news correspondent
Today's Tip of the Day - Utilize Time & Money Saving Tools
More Editorial From Contract Callers Inc.
About Contract Callers Inc.:
Established in 1926, CCI provides a variety of accounts receivable management and outsourcing services to clients throughout the U.S. Currently, the Company employs approximately 700 employees operating out of more than a dozen offices nationwide. CCI is positioned to continue its growth in the near and long term in order to become a leader in the industry.
Published: Tuesday, May 20, 2014
|Blue Ocean Contact Centers|
We thrive on delivering critical customer service solutions that go beyond transactional interactions. As such, our goal is to enhance lifetime customer value, providing support that is a reflection o...
|Horizon Contact Centers|
Horizon is an on demand international Contact Center and (BPO) Company.
|Marketing Call Center|
Marketing Call Center is certified in ISO 9001: 2008 and operates offshore in the field of telemarketing and customer relationship management.