News : Indosoft Announces Availability of SIP Over TCP
Fredericton, NB, Canada, March 31, 2015 -- Indosoft, Inc., developers of contact center software for more than a decade, announce the availability of SIP over TCP configuration for all SIP devices in Q-Suite 5.9. Q-Suite is their flagship software suite, offering a full contact center ACD (Automatic Call Distributor) system on Asterisk to users. Adding SIP over TCP support to all SIP devices gives users an additional option for connecting to this system.
"Q-Suite has always provided contact centers with the tools they need to deploy a sophisticated Asterisk-based solution. A key driver of adoption of Q-Suite has been the ability to connect users in a variety of ways" said Gabe Bourque, CEO of Indosoft. "SIP over TCP is simply one way we are helping clients connect their users. Deployments of multi-tenant PBX and ACD systems will appreciate the flexibility this gives them."
Posted by Veronica Silva Cusi, news correspondent
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Indosoft Inc. is a global provider of call center software for Asterisk. It has been providing call center solutions to medium and large contact centers around the world for over nine years. It also licenses its ACD for Asterisk with .NET and socket library to enterprises utilizing Asterisk in their product line. Indosoft has been making available Q-Suite ACD for private label contact center technology solutions.
About Converged Technology Professionals:
Converged Technology Professionals, with offices in Chicago, Crystal Lake, Milwaukee, and Indianapolis, is a nationally-recognized, award-winning unified communications and mobility solutions provider for ShoreTel, based in the Midwest and serving a wide range of organizations from medium-sized businesses to multi-site large enterprises for their mobility, voice, and data needs.
Published: Wednesday, April 1, 2015